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Appointment Confirmation - The Service Method
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Appointment Confirmation

Outbound Call Center

Outbound Lead Generation Call Center Product

Description:

We can help grow your business with our campaigns. Whether it is closing sales, booking appointments, generating leads, or gathering insights on the customer experience, WE MAKE IT EASY! With 27 plus years following the Federal Trade Commission telemarketing do’s and don’ts. It is as easy as following up, educating potential prospects about your business, reinforcing the benefits and closing the sale.

What is in it for you with The Service Method? Our outbound campaigns offer you the opportunity to expand your business through reduction of overhead staffing costs, quality leads, higher close rates and insights into your business. At The Service Method we are heavily focused on your customer’s experience ensuring that we represent your company’s brand well and reinforcing repeat business.

Having The Service Method as your strategic partner will help your business efficiency impacting the bottomline positively. The Service Method is all about taking the burden off of you. “Business made easy” the way it should be!

  • Appointment Confirmation – We can integrate with your platform or use our system to set appointments, confirm dates and increase show rates.

Roll Out Plan:

The rollout plan is all contingent upon your business as we want to ensure a successful launch. Depending on what is discovered in training, configuration of API(s), use of your CRM needing user IDs, and hiring will all determine the roll out plan. Standard industry is a minimum of 30 to 90 days. We strive for a successful launch if it can be done in 2 weeks as long as we are representing your brand positively we will be able to move forward in being your service partner.
General Outbound Lead Generation Phone Script

Submit Your Project Plan



Phone Scripts

Scripting points on how you want to be represented over the phone.

Phone numbers needed?

Confirm if you need a toll free number which can be setup in 24hours

Call Volume

Anticipated call volume.

Service Level

Target of percent of calls answered with in how many seconds?

System access needed?

IDs to access systems if needed along with training job aides.

Service Level

Target of percent of calls answered with in how many seconds?

Contacts

Contacts to assist with any questions or concerns that come up. (Frontline Supervisor/Manager, IT ...)

Average handles times

Time in minutes/seconds of talk time and wrap up time.

Service Contract

NDA and Service Agreement review and signed.

Overview

Starting a Service Business

Selling More Products

Finding More Dealers

Getting Leads For Dealers

Being More Profitable

Understanding Technology

Outsourcing to Call Center

Growing my Services Business

Contact Us