Customer Retention
Inbound Call Center
Inbound Customer Retention Call Center Product
Description:
Our strategy is to defuse your customer’s concerns explaining the value proposition and handling each scenario on a case by case basis. As you know it costs more money to onboard a new customer and less to keep a valued customer.
Roll Out Plan:
The rollout plan is all contingent upon your business as we want to ensure a successful launch. Depending on what is discovered in training, configuration of API(s), use of your CRM needing user IDs, and hiring will all determine the roll out plan. Standard industry is a minimum of 30 to 90 days. We strive for a successful launch if it can be done in 2 weeks as long as we are representing your brand positively we will be able to move forward in being your service partner.