About Us
We are the home improvement workflow experts with 20 years of industry experience having worked with all major retailers in North and South America.
Our founder Nina having owned Centah Inc. and sold this global software, call center and business intelligence company (for retailers on how to successfully set-up, launch and expand their home services business) to a Goldman Sachs subsidiary. This solution allows for retailers, manufacturers and local contractors to collaborate on one platform giving each stakeholder visibility into the customer experience while growing their business. Retailers, manufacturers and dealers enrolled experience a steady growth average of 30% year over year. In 2018 Nina decided to expand her vision by selling Centah Inc. and dedicating herself fulltime to The Service Method for manufacturers. The Service Method is based on industry knowledge and experience with a proven track record of client successes.
Our focus is on partnering with manufacturers to set-up, launch and grow service businesses, while collaborating with dealers adding value for contractors and the end-customer. Many manufactures are looking for ways to expand their current Marketshare. and The Service Method is designed with this in mind offering 1. The Business Intelligence, 2. Sofware and 3. Call Center Services to support set-up, Launch and Grow a Manufacturers Service Business.
The Service Method offers 3 Products:
- Full Set-up, Launch and Post-Launch: where we work with the manufacturer as part of their team executing the entire business model and operations
- Or a Selection of Engagements the Manufacturer can choose from to help with Lead Generation, Sales, Operations, Business and Product Development
- Call Center Campaigns tailored for your Services business